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    Document Imaging Overview    

What is Document Imaging?

Document Imaging is the process of converting business paper documents to digital images that are fully indexed, stored, and retrievable from your company's computer network or via the Internet.

At PaperSolve, we can transform your over-crowded file cabinets and off-site storage facilities to fully indexed, easily retrievable images that can be viewed on your computer screen from a desktop computer or your intranet or Internet connection.  With a document imaging system your business will no longer waste precious time searching for lost or misplaced files.

Your newly digitized files will have print, fax, e-mail capabilities, and can be accessed within seconds from any PC.

Every organization generates large amounts of paper and electronic documents. We have all developed our own ways to store important files, yet things continue to be misplaced. Everyone knows the frustration of not being able to find a file when we need it most. Traditional methods of storing paper and electronic records require a great deal of effort to manage, distribute and find those documents. As the number of files grows, the time and effort required to manage them also increases.  Document imaging revolutionizes the archival of information and provides the means to rapidly retrieve and share all the documents in your system.

Document imaging builds on the strong points of paper documents: Files are scanned or electronically converted into a high-resolution photocopy of the paper and stored on a hard drive or optical disk. Electronic “index fields” can attach information to a document such as author, reference number or date created. Files can still be viewed, printed, shared and stored, but imaging adds an enormous advantage by giving documents active content.

Document imaging systems, characterized by simple document storage and retrieval applications, are finding a welcome home in many organizations. In general, document and records management systems make improvements in operational efficiencies while requiring little, if any, organizational change. These image-based systems replace paper-based document and records management systems, resulting in faster retrieval, easier distribution of documents, simultaneous review and annotation of a document from multiple locations, and reduced filing and retrieval errors. In almost all cases, the requirements for clerical staff are also greatly reduced. The benefits of these types of imaging systems are predictable and implementation challenges are minimal.

In many instances, document imaging systems are used to alleviate a specific problem or set of problems, such as the rising cost of managing office documents or the inability of an organization to be sufficiently responsive. Answering "yes" to any of the following questions suggests that an organization may well be able to take advantage of these low-cost document and image management systems.

  • Does the organization retain and actively refer to large numbers of documents?
  • Is the value of a missing document very high?
  • Is the records management aspect of the process or application manually intensive and cumbersome?
  • Do documents undergo multiple revisions, causing revision control problems?
  • Are the documents reviewed by multiple users or in multiple locations?
  • Are high costs involved in the storing or archiving of documents?
  • Is document security a major concern?
  • Is permanent, unerasable storage of documents required for business, legal, or regulatory purposes?

In general, document imaging systems address tactical issues where the impact of the system is limited in scope and relatively little organizational change is required. Usually, this amounts to imaging systems that reduce, replace, or simply avoid specific operating costs.

 These costs typically include:

  • File cabinets
  • Expendable filing materials (paper, folders, dividers, tabs)
  • Office space allocated to paper storage
  • Microfilm-related materials and equipment
  • Clerical expenses associated with filing and retrieving

Often, the manual process being replaced includes expenses that will be eliminated. That savings alone can substantially defray the costs of an electronic imaging system. Other benefits are the assurance that documents will not be misplaced and the cost savings associated with not having to replace or do without such documents.

Improvements in document and records management efficiency can free resources and dramatically reduce the time to execute office procedures. These improvements include:

  • Faster document retrieval
  • Faster and more flexible identification of pertinent documents
  • Simultaneous review of documents by several people, possibly in several different locations
  • Fewer filing and retrieval errors

Imaging systems supporting the storage and retrieval of documents not only dramatically decrease the procedure execution time and improve responsiveness; they also lower the cost of managing documents.

In high-volume, "back-room" imaging applications -- such as processing incoming purchase orders, invoices, credit-card charges and remittances, insurance claims, bank transmittals, subscription renewals, weigh bills, credit applications, or securities transactions -- these time savings can result in an enormous cash value. In addition, shortening the processing time can improve cash flow from reduced float or increased accounts receivable collections. Improved operations can also be leveraged to increase the business volume or to improve customer service response time.